FAQs

About Pine & Mercer

How did you come up with the name Pine & Mercer?

Why is the school/city selection limited to a few choices?

Do you put the school/team logos on the shirts?

Where are Pine & Mercer shirts made?

Fabric + Care

Don't linen shirts wrinkle easily?

Why did you select a linen-cotton blend for your shirts?

How do I care for my shirts?

Placing an Order

What size should I order?

What methods of payment do you accept?

Will I be charged sales tax?

What if I need to change my order?

What if I need to cancel my order?

Orders and Shipping

Where does Pine & Mercer ship?

How much does shipping cost?

When will I receive my order?

What is the status of my order?

What if I need to change my shipping address?

Promotions + Special Pricing

Does Pine & Mercer offer coupons or rebates?

Do you have any specials right now?

Returns + Exchanges

What is the Pine & Mercer return policy?

How can I return my order?

How can I exchange my order?

Does Pine & Mercer have a product warranty?